Your story is
safe here.
Confidentiality isn’t a policy we follow — it’s the foundation of everything we do. Your trust is treated as sacred.
What makes this space Different
This is not therapy. This is not counseling. This is a human being sitting with you — listening, caring, and being present.
Fully Confidential
What you share in sessions stays between you and Neelam. Always.
No Records Shared
Session content is never disclosed to any third party under any circumstances.
Anonymous if Preferred
You may choose to share only what you're comfortable with — nothing is required.
Emotionally Safe
Every design decision prioritises your psychological safety and comfort.
Our Privacy Promise
At Huanemarivato, privacy is not a checkbox — it is a core value. Everything you share — whether in a booking form, a session, or a contact message — is received with complete discretion and respect.
Your personal information (name, email, phone number) is used only to facilitate our sessions and respond to your enquiries. It is never sold, rented, or shared with any third party.
Session Confidentiality
- All one-on-one conversations are kept strictly confidential.
- No recordings are made without explicit consent.
- Session content is not shared with family members, employers, or any outside party.
- The only exception is if there is a serious, immediate risk to your safety or the safety of others — in which case appropriate action would be discussed with you first, where possible.
Your Personal Data
- Contact details collected via forms are used only for booking and communication purposes.
- We do not use your data for marketing without your permission.
- You may request deletion of your data at any time by contacting us.
- We do not use third-party analytics that track personal behaviour.
Booking Information
- Information shared during booking (session type, preferred time, optional message) is used solely to prepare for and personalise your session.
- This information is not used to label, categorise, or make assumptions about you.
- You are always more than a form — you are a human being with a unique story.
Communication Channels
- WhatsApp, email, or call communications with Neelam are private and treated as confidential correspondence.
- We recommend using a private device or account if you have concerns about digital privacy.
- You are always welcome to request a different mode of communication.
Questions about your privacy?
If you have any questions about how your information is handled, or would like to request that your data be removed, please don’t hesitate to reach out. Your peace of mind matters.